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Have a few more questions? We have answered a few commonly asked questions here from our clients.

Will I have the same cleaner each time?

​We make every effort to ensure you have your regular cleaning technician each visit, but this is not a guarantee. Due to illness, vacations, promotions, etc. we may occasionally need to replace your cleaning technician

What if I have to cancel or reschedule?

Did something come up and you need to change the time or day of your appointment? No problem! Just text or email us and we would be happy to accommodate your busy schedule. You must cancel your appointment at least 24 hours before your scheduled appointment date and time.

How do you handle my security system?

If your building is equipped with a security system, please ensure that it is in the “off” position or call our office with the code and proper directions for use. If the code should change, please let us know so you do not incur a lock-out fee.

When do the cleaners visit?

Cleaning times are based on terms of your contract. We do our best to ensure that our technicians are present at times that are the least disruptive to your business.

How do I pay for services?

Payments to be made by invoice. All major credit cards accepted.

What if I do not want a room to be cleaned?

​Please close the door to any rooms you do not wish to have cleaned.

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